AI for Employee Onboarding & Internal Helpdesk | OwnKeyBot

The AI Assistant for Your Team: Automate Onboarding & Internal Support

Internal processes often drown in a flood of PDFs, intranet pages, and outdated wikis. New employees struggle to find the right information, while HR and IT teams are overloaded with the same recurring questions.

OwnKeyBot turns your internal knowledge into an intelligent 24/7 assistant. A secure AI chatbot, trained on your policies, manuals, and internal guidelines, enables employees to find answers instantly – without interrupting colleagues.

1. The “Living” Employee Handbook

Static documents are hard to search and quickly become outdated. With OwnKeyBot’s document upload feature, your existing knowledge base becomes instantly accessible via chat.

  • Supported formats: Upload employee handbooks, HR policies, or travel expense rules as PDF, Word, or text files.
  • Instant answers: Instead of searching through a 50-page document, an employee simply asks: “How do I request vacation?” and receives a precise answer based on your internal rules.
  • Consistent information: Every employee receives the same up-to-date answers, eliminating confusion caused by outdated versions.

2. Automating Level-1 IT & HR Support

Relieve your specialists from answering the same “how-to” questions every day and free up time for strategic, high-impact work.

  • IT helpdesk: Upload instructions for VPN setup, printer configuration, or password resets. The bot guides employees step by step through troubleshooting.
  • HR onboarding: Guide new hires through their first days and automatically answer questions about working hours, dress code, benefits, and internal processes.
  • Available 24/7: Perfect for remote teams and international organizations across multiple time zones.

3. Enterprise-Grade Security for Internal Company Data

Internal knowledge is among your most sensitive assets. OwnKeyBot is designed to protect this information and keep it fully under your control.

  • Domain whitelisting: The chatbot works exclusively within your intranet or on approved company domains. Unauthorized external use is prevented.
  • GDPR & data sovereignty: Use Mistral AI together with European or German hosting infrastructure to meet strict data protection requirements.
  • Encrypted & private: API keys are stored server-side with AES-256 encryption. With BYOK, you retain full control over your data at all times.

Conclusion: A More Efficient Workplace

Reduce the noise of repetitive internal requests and allow your HR and IT teams to focus on strategic initiatives. An internal AI assistant is the modern way to make company knowledge accessible.

Key benefits:

  • Faster onboarding: New employees become productive sooner.
  • Fewer support tickets: Significant reduction in level-1 requests.
  • Secure knowledge: Internal data remains protected and under your control.

Ready to modernize your internal knowledge?
Start your internal pilot project today.